Paradox : FAQ’s

Looking through the Facebook groups it just seems to be a regurgitation of the same questions and answers, there are really only ever a certain amount of set scenarios and solutions which i will list here as well as covering some other questions we see crop up.

Any other unexpected problems that come up like addons going down then we will make a post about them as and when.

Paradox : FAQ’s

I am trying to update but just keep getting ‘Paradox Wizard error’ ?

If you are seeing this when you are trying to open the wizard then make sure that you have entered your username and password correctly, double and treble check. Remember it is case and space sensitive, you can check what you have entered by looking in the ‘Login’ submenu of the Paradox section or looking in video addons opening Paradox Wizard and going into settings.

If you are seeing this when you are trying to install a build (after a failed download) then purge packages from wizard maintenance and try again

If you are seeing this before you have even attempted to install anything then use the ‘Update Addons’ submenu from the Paradox section of the build or open the Paradox Wizard, go to the maintenance section and select ‘Force Update Addons’ to make sure you have the latest version of the Wizard, it may be also an idea to double check and ask in the Facebook groups or Twitter what the latest version is.

Check you are connected to the internet.

Check you have no ISP restrictions in place – see a guide by clicking HERE

I am trying to update my build but the download bar flashes up then straight off?

Check you are connected to the internet.

Check you have no ISP restrictions in place – see a guide by clicking HERE

I am trying to update my build but the download bar goes from 0% to 100% instantly?

This is something we can resolve our side, please make a post to admin on either Facebook or Twitter and we can fix this.

The Paradox Wizard is saying my Username or Password is wrong?

If you are seeing this when you are trying to open the wizard then make sure that you have entered your username and password correctly, double and treble check. Remember it is case and space sensitive, you can check what you have entered by looking in the ‘Login’ submenu of the Paradox section or looking in video addons opening Paradox Wizard and going into settings.

The build downloaded but didn’t extract fully?

This is not something I have personally experienced (since it was happening on windows devices last year) however I have read this in the group which seemed to resolve it for them:

Try resetting your router

Check you have no ISP restrictions in place – see a guide by clicking HERE

Try to install again – It is also worth noting that because the build has successfully downloaded (it just didn’t extract) that you can go ahead and try to install the build again and it won’t use any more downloads, it will just extract from the already downloaded existing package (providing you didn’t purge them from wizard maintenance)

I have installed the Paradox Repository but it is empty there is no Wizard?

Make sure all the stock KODI addons have updated first (these are the addons that automatically pop up as updated the first time you open a fresh KODI) you can give these a nudge by going into settings then addons, pressing left on your remote and you will see a pop up menu from the side bar, one of the options on there will be ‘check for updates’ try this a few times to see if they kick in

You can also exit and reopen KODI a few times to see if that kick starts them

Failing that try clearing KODI data and reopening

I opened up Paradox and it has gone back to default KODI / SPMC?

This means you have lost your ‘GUI settings’ all the addons will still be present but you have lost the Paradox interface, this is usually caused by not shutting down correctly, when exiting KODI / SPMC you should always exit cleanly via the power button on the home menu towards the bottom left on most Paradox builds.

This guide will show you how to restore lost GUI settings by clicking HERE

If that doesn’t work then you will either have to use the addons from the video addons section or failing that reinstall the build which would use another download

I have typed the Paradox URL perfectly into file manager but it says that it has not been able to connect?

Are you sure you typed it correctly? make sure it is http://paradoxwizard.co.uk/repo

If you have typed it correctly then that would suggest that you are not connected to the internet

Are the builds compatible with KODI 17?

Yes all of our builds are compatible with the latest stable release

I installed Paradox onto KODI 17 but it still looks the same, the addons are there but no Paradox?

Ensure that you have the latest stable KODI 17, earlier versions will not work

How do I know if I am installing a Build for KODI 17 or 16?

Only Builds will show that are compatible with the KODI version you have installed

Is Paradox down?

Probably not, you can check if everything is ok by either clicking this link http://paradoxwizard.co.uk/repo or typing it into a browser and you should see the Paradox repository zip displayed

What’s the latest build?

If you look in the Paradox section and the last submenu it will say for example BUILD 0219 (February 19th), you can then go into the ‘Update Build’ submenu of the same section and underneath each Build you will see which the latest version to install (is in the same format)  if the version you have is the same then you have the latest version if the Build number in the Wizard was for example Build 0310 then you know there was a new release on March 10th and you can then update.

Do I have to update

No, if it’s working fine and not broke then why fix it?

How do I update?

There are other guides on this site that show you but I will post them again here

Quick update method click HERE

Recommended update method from a fresh start click HERE

These guides are done on the Family & Adult Builds so will vary on others but if you open the Paradox Wizard then you will be able to pick up the same places and follow them just the same

My favourite addon is not working?

Addons do go down from time to time, but first of all I would go to the Paradox section and the ‘Update Addons’ submenu and check for updates to ensure you are running the latest version, if it still doesn’t work then take a look in the Facebook groups or Twitter as you will no doubt see the same question asked and answered a hundred times!

How Do I install Paradox on KODI or SPMC?

There are other guides on this site that show you but I will post them again here

KODI 16 / SPMC click HERE

KODI 17 click HERE

How do I install Mobdro, UKTVNOW etc on my android device?

please check the APK installer guide by clicking HERE

Why are there only 5 downloads in 10 days?

There has been a post on this recently which you can read by clicking HERE

 

 

Ok, that covers most of the Paradox related questions we see in the groups, as we spot more then they will be added to this guide. Now for some other posts we see a lot of that are not necessarily Paradox related.

 

Is KODI down?

NO.

My device is running slow / saying memory is full?

Delete any unused apps that you are not using

Install an app such as ‘Clean Master’ to free up space

Perform a fresh start an update the Build instead of adding one on top of another – Recommended update method from a fresh start click HERE

Clear any cache on the device or apps that you can

Streams are buffering?

There are lots of people who say to mess about with advanced settings and apply tweaks, fact is that although some of the might, slightly improve things, if you don’t know what you are doing they can make things a hell of a lot worse to the point where it could even mess up some lower end devices, so I personally don’t bother with these and wouldn’t recommend anyone else does either. Remember the quality of what you are watching is only as good as the source / stream and internet it’s being viewed on.

With live TV streams (the free ones) I would expect buffering, especially for football etc. as there will be lots of people trying to watch the same match

When something does buffer it is usually the source itself so best bet is to choose another link / stream / addon for the movie

All you can do is make sure that you have a decent device

Your device and build is maintained as best as possible

Reset your router once in a while

No Streams or Sources?

This is not your fault, maybe there isn’t one available yet even though it is listed as being available. Lots of addons scrape sites for movies – just because it has picked up some artwork for the film doesn’t mean it has picked up a stream, look through the other addons and if not then it’s just a waiting game i’m afraid

It says to ‘check Log’ how where do I find the log?

Even though this is a generic message and can stem from lots of different things, if you are asking this question then chances are that if you did find the log then it wouldn’t mean anything to you, we do have a ‘log uploader’ in the pipeline though that will enable you to upload the log for us to look over.

 Should I update to KODI 17?

This is up to you, I would say no. Once the build is on you will notice no difference except if you were using a lower end device then you would find it to be running slower.

I have tried all the trouble shooting fixes you have told me, checked my internet and don’t know what to do?

Worst case scenario, clear KODI / SPMC data and install Paradox again

KODI 16 / SPMC click HERE

KODI 17 click HERE

 

I don’t suppose anyone has read this far down but I will add more FAQs to this as we go.

KODI / SPMC is free so expect the odd glitch, if something doesn’t work once then try it again.

It is also worth remembering that Paradox is a free service even though it does cost us to provide it, severs and hosting sites are not free plus we spend many hours writing guides and answering questions on Facebook not to mention making builds and addons, you will not find any of our sites or Wizard URLs plastered with adverts to make revenue either so please bear that in mind when making angry, blunt posts as thankless tasks do not last long.

Thanks

 

 

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